Remove customers
article thumbnail

Here's what happened when Rovio integrated AI into its customer service pipeline

Game Developer

Rovio spent over a year integrating AI tools to streamline its customer service ticketing. The results shine a light on the plusses (and minuses) of relying on AI chatbots.

AI 207
article thumbnail

Valve asks Dota 2 players to stop monetizing their custom games

Game Developer

Creators of custom games for Dota 2 are being told to stop monetizing their works and to hand over any monetization-related information to Valve.

Games 222
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Microsoft pens 10-year deal to bring Activision Blizzard games to EE customers

Game Developer

Microsoft has pledged to bring PC games built by Activision Blizzard and Xbox to EE customers as part of an expanded partnership.

PC 214
article thumbnail

C++ Packages for a custom Game Engine

That One Game Dev

The post C++ Packages for a custom Game Engine appeared first on That One Game Dev. A list of awesome packages that you most certainly will need when developing your own game engine. Make sure you check them out.

article thumbnail

A Complete Guide to Customer Experience Testing (Infographic)

Rocket Brush Studio

Customer Experience Testing plays a crucial role in ensuring the software meets customer needs and expectations. For example, an eCommerce website can test its checkout process to ensure it's user-friendly and streamlined, resulting in higher customer satisfaction and retention.

article thumbnail

Ubisoft lays off dozens amongst customer service department

Game Developer

Ubisoft makes its first layoffs of the year as its string of troubles continues throughout the year.

340
340
article thumbnail

Network N acquires Custom PC, launches new website

GamesIndustry.biz

Sign up for the GI Daily here to get the biggest news straight to your inbox Network N Media has acquired long-running brand Custom PC for an undisclosed amount, and is taking it forward as an online-only publication. Read more

PC 110